INSPECTION UPGRADE DELIVERS 30% INCREASED CUSTOMER SATISFACTION
As a leader in Ireland’s premium food market, GreenLeaf Fine Foods specializes in high-quality ready meals, soups, and convenience foods for major retailers. It also holds a strong position in supplying caterers—with a key focus on the healthcare sector, where safety standards are paramount. As Ireland’s largest ready meal manufacturer, GreenLeaf operates a state-of-the-art facility in Lough Egish, Co. Monaghan, and maintains an unwavering commitment to business growth.
GreenLeaf Fine Foods’ Challenge
For years, GreenLeaf relied on conventional metal detectors and was satisfied with basic metal contamination detection. However, from both commercial and safety perspectives, the team recognized the need to enhance inspection capabilities to cover more than just metal—especially as their customer base (retailers and healthcare providers) raised safety expectations.
Multiple contamination risks emerged during production, creating critical pain points:
- Vegetable Sourcing Risks: Bulk-delivered vegetables undergo rigorous cleaning, but residual grit and stone fragments remained a hidden hazard that metal detectors couldn’t identify.
- Meat & Poultry Hazards: Certain recipes included meat components, bringing the risk of bone fragments—an unacceptable threat to healthcare clients and retail consumers alike.
- Compliance Pressure: Leading retailers and healthcare providers updated their codes of practice (COP), demanding broader contaminant detection that exceeded what metal detectors could offer.
The Brief
With years of reliable operation using metal detectors, GreenLeaf turned to Fanchi-tech’s Irish distributor, QPM, to explore inspection upgrades beyond metal detection. The core requirements were clear:
- Meet strict budget constraints while delivering enhanced performance.
- Handle high-volume inspection: up to 180,000 ready meals and 12 tonnes of foodservice/healthcare products weekly.
- Ensure compliance with the latest retailer COP and healthcare safety standards.
Fanchi-tech’s Solution: FA-XIS Series X-Ray Systems
To address GreenLeaf’s needs, QPM (Fanchi-tech’s Irish partner) conducted a comprehensive audit of the Lough Egish facility, analyzing production lines, product types, and contamination risk points. The audit led to the recommendation of Fanchi-tech’s FA-XIS Compact X-Ray System—a solution that combines broad contaminant detection, weight/volume checks, and fail-safe functions to ensure COP compliance.
Following the successful installation and performance of the FA-XIS Compact on initial lines, GreenLeaf expanded the upgrade to all production lines with the FA-XIS Mini X-Ray System—chosen for its ultra-compact footprint that seamlessly integrated into tight production spaces. Each unit was equipped with a pusher reject mechanism connected to a gravity roller rack, plus built-in fail-safes to prevent uninspected products from reaching customers.
Client Testimonial: Patrick O’Connor, Director, GreenLeaf Fine Foods
“This upgrade was a significant investment covering all our production lines, so we evaluated multiple inspection suppliers thoroughly before choosing Fanchi-tech’s FA-XIS series. The support from Fanchi-tech and their distributor QPM has been exceptionally professional—they took the time to understand our unique needs and ensured the solution was tailored to our business.Financially, Fanchi-tech’s proposal made perfect sense. Commercially, we’re now in a stronger position than ever: we can confidently tell customers every line is protected by comprehensive contaminant checks, which has directly secured new contracts. That’s crucial for us, as we partner with leading retailers and healthcare providers where safety is non-negotiable.”
The Benefits for GreenLeaf Fine Foods
Upgrading from metal detectors to Fanchi-tech’s FA-XIS series delivered transformative results—both operational and commercial:
- Broader Contaminant Detection: Now identifies metal (ferrous, non-ferrous, stainless steel), stone, glass, dense plastics, and bone fragments—risks that previously slipped through the cracks.
- Sharpened Metal Detection Precision: Metal detection accuracy improved from 4mm to 1.5mm, exceeding retail requirements.
- All-in-One Functionality: The FA-XIS series checks for contaminants, verifies product weight/volume, and ensures packaging integrity—making it the most valuable equipment on the production floor.
- Commercial Growth: Having FA-XIS X-ray on all lines became a key selling point, helping secure new contracts with major retailers and healthcare caterers.
- 30% Boost in Customer Satisfaction: Customer complaints related to quality or contamination dropped by 30%—strengthening brand loyalty.
- User-Friendly Operation: The intuitive interface made training seamless, with operators praising the system’s simplicity and reliability.
“We’ve cut customer complaints by 30% and won new contracts—all thanks to the FA-XIS series. I’d wholeheartedly recommend Fanchi-tech, their distributor QPM, and the FA-XIS systems. The machines are first-class, the support is excellent, and they do everything we specified… and a bit more.”— Patrick O’Connor, Director, GreenLeaf Fine Foods
Elevate Your Food Safety with Fanchi-tech FA-XIS
Whether you’re producing ready meals, soups, or healthcare-specific foods, the FA-XIS series turns inspection into a competitive advantage—reducing complaints, securing contracts, and ensuring compliance.
Contact Kerry Wang at Shanghai Fanchi-tech Machinery Co., Ltd. to discuss your tailored solution:
- Email: fanchitech@outlook.com
- Website: www.fanchitechnology.com
Post time: Nov-03-2025